lj99 Privacy Policy

This Privacy Policy applies to all products, services, and features offered by lj99 — including the lj99 website, mobile interface, live casino tables, slot games, bingo rooms, sports betting, e-sabong, and all related customer support interactions. It governs how lj99 collects, uses, stores, and discloses your personal data when you access or use the lj99 platform.

lj99 is a PAGCOR-licensed online casino platform operating under the laws of the Republic of the Philippines. As a data controller, lj99 is fully committed to compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an lj99 account or continuing to use the lj99 platform after this Policy has been made available to you, you acknowledge that you have read, understood, and consented to the data processing practices described herein. If you do not agree, please discontinue your use of lj99 and contact our support team to close your account.

lj99 collects the following categories of personal data. The specific data collected depends on your level of interaction with the platform — browsing as a guest, registering as a player, or undergoing full KYC verification.

A. Identity & Registration Data

This data is collected during account registration and KYC verification. It is mandatory for PAGCOR compliance and anti-money laundering (AML) obligations. Without it, we cannot allow real-money play on lj99.

B. Contact Data

Contact data is used to communicate with you regarding your account, process withdrawals, and send you service-related notifications. We may also use it to send promotional communications with your explicit consent (you can opt out at any time).

C. Financial & Transaction Data

Financial data is collected to process deposits and withdrawals, detect fraud, and meet AMLC reporting requirements under the Anti-Money Laundering Act. Full card numbers are never stored on lj99 servers — payment card data is tokenised by our PCI-DSS compliant payment partners.

D. Technical & Device Data

Technical data is collected automatically when you access lj99. It is used to detect fraud, enforce geolocation restrictions required under PAGCOR licensing, troubleshoot technical issues, and optimise the platform experience for Filipino players across Manila, Cebu, Davao, Quezon City, and Makati.

E. Behavioural & Gaming Data

Gaming data is used to personalise your lj99 experience, power responsible gaming tools (such as session reminders and spending alerts), detect problem gambling indicators, and comply with PAGCOR's monitoring requirements for licensed operators.

lj99 collects your personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, participate in promotions, or update your account profile.
• Automatically: When you browse or interact with the lj99 platform, our servers automatically record technical and session data including your IP address, device type, and activity logs.
• Via cookies and tracking technologies: lj99 uses cookies and similar technologies to enhance your experience and analyse platform performance. See Section 8 for full details.
• From third-party service providers: Identity verification agencies, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), and fraud prevention services may provide us with data necessary to verify your identity and process your transactions.
• From regulatory authorities: PAGCOR and other competent Philippine government bodies may provide lj99 with information relevant to its regulatory obligations, such as self-exclusion lists or AML alerts.

lj99 processes your personal data only for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purposes listed below:

• Account Management: To create, maintain, verify, and manage your lj99 player account, including processing deposits, withdrawals, and bonus redemptions.
• Identity Verification (KYC): To verify that you meet the minimum age requirement of 21 years and to comply with PAGCOR's Know Your Customer obligations.
• Regulatory Compliance: To fulfil lj99's obligations under PAGCOR licensing, the Anti-Money Laundering Act (RA 9160 as amended), the Data Privacy Act (RA 10173), and other applicable Philippine laws and regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct on the lj99 platform.
• Responsible Gaming: To monitor gaming behaviour, identify signs of problem gambling, and administer responsible gaming tools including deposit limits, session reminders, and self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance through lj99's 24/7 support team.
• Service Improvement: To analyse platform usage patterns, troubleshoot technical issues, and improve the features and performance of the lj99 platform for Filipino players.
• Marketing Communications (with consent): To send you promotional offers, bonus announcements, and news about lj99 games and features — only where you have provided explicit consent. You may withdraw consent at any time via your account settings or by contacting support.

lj99 does not sell your personal data to any third party. We share your data only in the following limited and necessary circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard processing partners receive the minimum data necessary to process your financial transactions. All payment partners are contractually bound to protect your data.
• Identity Verification Providers: Third-party KYC and document verification services receive identity documents solely for the purpose of verifying your eligibility to play on lj99. These providers are subject to strict data processing agreements.
• Game Content Providers: JILI and other certified game studios may receive anonymised session data for the purpose of game performance monitoring. They do not receive personally identifiable information.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement authorities may receive your data when lj99 is legally required to disclose it.
• Fraud Prevention & Security Partners: Specialist fraud detection services may process limited technical data (such as IP addresses and device fingerprints) to protect the lj99 platform from malicious activity.
• Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by lj99 may access player data to the extent strictly necessary for the performance of their services, subject to professional confidentiality obligations.

Any third party that receives personal data from lj99 is required to process it only for the stated purpose, maintain appropriate security measures, and comply with the Data Privacy Act of 2012.

lj99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention schedules apply:

Once the applicable retention period has expired and there is no ongoing legal, regulatory, or dispute-related reason to retain your data, lj99 will securely delete or anonymise it in accordance with NPC guidelines.

lj99 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and lj99 servers is encrypted using 256-bit Transport Layer Security. Look for the padlock icon in your browser's address bar.
• Encrypted Data Storage: Sensitive personal data and financial records stored in lj99's systems are encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within lj99 is strictly limited to authorised personnel on a need-to-know basis. All staff with data access undergo regular privacy and security training.
• PCI-DSS Compliance: All payment card data processed via lj99 is handled by PCI-DSS Level 1 certified payment partners. lj99 does not store raw card numbers or CVV codes.
• Two-Factor Authentication (2FA): lj99 offers optional two-factor authentication for player accounts to add an additional layer of protection against unauthorised login.
• Regular Security Audits: lj99 conducts periodic internal and third-party security assessments to identify and remediate vulnerabilities in its systems.
• Breach Response Protocol: In the event of a personal data breach that poses a risk to your rights and freedoms, lj99 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and affected players will be notified promptly in accordance with RA 10173.

lj99 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, remember your preferences, and analyse usage patterns. A cookie is a small text file stored on your device by your web browser.

The following types of cookies are used on the lj99 platform:

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair lj99's core functionality. lj99 does not use third-party advertising or retargeting cookies.

Under the Data Privacy Act of 2012 (RA 10173) of the Republic of the Philippines, you have the following rights with respect to your personal data held by lj99. These rights may be exercised by contacting our Data Protection Officer at [email protected].

To exercise any of the above rights, please email our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond within fifteen (15) business days in accordance with NPC guidelines.

The lj99 platform is strictly intended for use by individuals aged 21 years and older, in accordance with Philippine gaming regulations. lj99 does not knowingly collect personal data from individuals below the age of 21.

If lj99 discovers that personal data has been collected from a person who is under 21 years of age, we will immediately:

• Suspend and close the account;
• Void and forfeit any winnings associated with the account;
• Return any unencumbered deposited funds via the original payment method; and
• Permanently delete all personal data associated with the underage account.

lj99 is a Philippine-licensed platform and primarily processes your data within the Republic of the Philippines. However, some of our third-party service providers — including game content studios, payment infrastructure partners, and cloud hosting providers — may process data in other jurisdictions.

Where personal data is transferred outside of the Philippines, lj99 ensures that appropriate safeguards are in place, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to or exceeding those mandated by RA 10173;
• Transfer only to jurisdictions recognised by the NPC as providing adequate data protection; and
• Notification to the NPC where required under applicable regulations.

lj99 will not transfer your personal data to a country or territory that does not provide adequate data protection safeguards without your explicit consent or a valid legal basis under Philippine law.

lj99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable Philippine law, or directions from the National Privacy Commission or PAGCOR. When material changes are made to this Privacy Policy, lj99 will:

• Post the updated Privacy Policy on this page with a revised "Last Updated" date;
• Display a prominent notice on the lj99 platform informing active players of the update; and
• Where the changes are significant, send a direct notification to your registered email address.

Your continued use of the lj99 platform after the effective date of any amended Privacy Policy constitutes your acknowledgment and acceptance of the updated terms. If you do not agree with any changes, you are entitled to close your account by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way lj99 handles your personal data, please reach out to our Data Protection Officer (DPO):

If you are not satisfied with lj99's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through their official channels. lj99 cooperates fully with NPC investigations and takes all data privacy complaints seriously.